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Returns & Exchanges
If you aren't completely satisfied with your scent, we accept returns of unused and unlit candles within 30 days of delivery.
1
Initiate Request
Email our support team with your order number and reason for return to receive a return authorization.
2
Pack Securely
Place the unused candle in its original packaging and ensure it is cushioned well to prevent breakage during transit.
3
Ship Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
4
Receive Refund
Once inspected, we will process your refund to the original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing